Privacy Policy

Last updated: May 11, 2025

1. Introduction

cardiofrontier.ai ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our cardiac monitoring platform.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We collect information that you provide directly to us when you register for an account, use our services, or communicate with us.

Personal Information

This may include:

  • Name, email address, and contact information
  • Professional credentials and practice information
  • Login credentials
  • Payment information

Patient Data

As a healthcare provider using our platform, you may input or upload patient health information. This information is protected health information (PHI) under HIPAA, and we maintain appropriate safeguards as described in our Business Associate Agreement.

Usage Data

We automatically collect certain information when you visit, use, or navigate our platform. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our platform, and other technical information.

Device Identifiers for AI Chat

When you use our AI-powered chat assistant, we generate a device identifier based on your browser characteristics (such as screen resolution, timezone, and language settings). This identifier is used solely to maintain your conversation context across chat sessions without requiring you to create an account or log in. It is not used for advertising, cross-site tracking, or analytics. The identifier is generated locally in your browser and is not linked to your personal identity.

SMS/Text Messaging

When you opt in to receive SMS notifications through our platform, we collect your mobile phone number to deliver healthcare alerts, verification codes, and service-related messages. Your mobile phone number and SMS consent information are used solely for the purpose of delivering these notifications. No mobile information will be shared with or sold to third parties or affiliates for marketing or advertising purposes. Message and data rates may apply. Message frequency varies based on your alert preferences. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact [email protected].

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our platform
  • Improve, personalize, and expand our platform
  • Understand and analyze how you use our platform
  • Develop new products, services, features, and functionality
  • Communicate with you about our services, updates, and other information
  • Process your transactions and manage your account
  • Find and prevent fraud
  • For compliance purposes, including enforcing our Terms of Service

4. HIPAA Compliance

As a provider of services to healthcare organizations, we are committed to maintaining compliance with the Health Insurance Portability and Accountability Act (HIPAA). We implement physical, technical, and administrative safeguards to protect the confidentiality, integrity, and availability of protected health information.

We enter into Business Associate Agreements (BAAs) with healthcare providers who use our platform, and we only use and disclose PHI as permitted by these agreements and applicable law.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your personal information, or to object to or restrict certain processing of your personal information.

To exercise these rights, please contact us using the contact information provided below.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

8. Contact Us

If you have questions or comments about this policy, you may contact us at:

cardiofrontier.ai
Email: [email protected]
Phone: (555) 123-4567